Multilingual Support Boosts Grocery Brand on Amazon & Flipkart
alexa 17 June 2025 No Comments

Multilingual Support Boosts Grocery Brand on Amazon & Flipkart

Client: NutriRaja Organics
Platform: Amazon + Flipkart
Category: Grocery (Dry Fruits & Superfoods)

✅ Objective:
Expand from South Indian markets to Pan-India while keeping customer support in regional languages.

Strategy:

  • Listings translated into Hindi, Tamil, and Telugu using Amazon’s language support tools
  • Product inserts with WhatsApp support for FAQs
  • Created region-specific pricing and quantity packs
  • Ran festival-specific deals during Pongal, Holi, and Raksha Bandhan

Results (90 Days):

  • 3x jump in repeat purchases from South India
  • Flipkart GMV grew by 220% YoY
  • 120+ daily messages on WhatsApp support → converted 30% to upsells
  • Amazon Subscribe & Save opt-ins grew 40%

Leave a Reply

Your email address will not be published. Required fields are marked *